Reference

Privacy Policy

We collect what we need to run your account, verify withdrawals and keep the platform secure. This page explains what information we gather, how we use it, who sees it and how you can request changes or deletion.

Account data protectedWallet verification onlyRequest your informationContact us anytimeLocal payment security
No Got88 Privacy Policy

Privacy Questions and Requests

If you want to see what information we hold about you, request corrections to outdated details, or ask us to delete your account data you can reach our support team through any of these channels. Response time depends on the complexity of your request but most inquiries are handled within 48 hours.

Live chat Open the chat bubble at the bottom right of any page and tell the agent you have a privacy or data request.
Email support Send your request to our support email address from the email linked to your account. Include your username and a brief description of what you need so we can verify your identity and process the request efficiently.
Account settings Log in and go to Account Settings then Privacy Controls. You can download a copy of your transaction history, update your contact details or submit a data deletion request directly from that section without contacting support.

How We Protect Your Information

We built the account system around mobile wallet security because most Bangladesh players deposit through bKash, Nagad or Rocket. Wallet verification happens at withdrawal time so we confirm you control the payment method before releasing funds. Session cookies expire after 30 days of inactivity to reduce the risk of unauthorized access if you forget to log out. Our database is encrypted at rest and access is restricted to engineers who need it to maintain the platform.

Wallet ownership checks When you request a withdrawal we ask you to confirm the mobile number or account name registered to your bKash, Nagad or Rocket wallet. This step prevents someone else from redirecting your payout to a different account even if they gain access to your login.
Cookie and session rules We use session cookies to keep you logged in and functional cookies to remember your language preference and display settings. You can delete cookies in your browser settings but doing so will log you out and reset your preferences to defaults.
Data retention periods Active account data and transaction logs are kept for as long as your account exists plus the minimum period required by the jurisdiction governing our operations. Once that period ends we delete personal identifiers and archive transaction data in anonymized form for compliance audits.
Who can request changes Only the account holder can request data corrections, downloads or deletion. We verify your identity by asking you to log in or by matching your request email to the one on file. If you've lost access to both your account and your registered email contact our support team with alternative verification details.

Privacy Policy Questions

We ask for your phone number, a username, your date of birth and your preferred currency. That's enough to open the account, verify you're eligible to play and match incoming deposits to your wallet.

We share transaction details with payment processors like bKash, Nagad and Rocket to clear deposits and withdrawals. Game providers receive session data to load your rounds. We do not sell your information to advertisers or marketing firms.

Log in, go to Account Settings then Privacy Controls and click Download My Data. The system generates a file with your transaction history, login records and profile details which you can save to your device.

Yes. Submit a deletion request through Account Settings or contact support. We'll close your account and delete personal identifiers after the minimum retention period required by the jurisdiction governing our operations.

We verify you control the bKash, Nagad or Rocket account before releasing funds. This step prevents unauthorized users from redirecting your payout to a different wallet even if they've accessed your login credentials.

We retain transaction logs and gameplay history for as long as your account is active plus the period required by regulations in the jurisdiction where we operate. After that we anonymize the data or delete it entirely.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.