Reference

Terms That Keep Your Account Clear

We run the platform, you run your account. These terms explain how deposits via bKash, Nagad and Rocket work, how we verify withdrawals, what happens if you forget your PIN, and how disputes get sorted.

Account RulesPayment TermsBetting LimitsDispute PathContact Support
No Got88 Terms That Keep Your Account Clear
ACCOUNT SECURITY

How We Protect Your Data and Funds

Your account security sits on three pillars: encrypted connections for every login and deposit, verification steps before withdrawals leave your wallet, and support access if something looks wrong. We store your mobile number and payment history to process transactions and comply with our operational requirements.

Data Handling

We collect your mobile number, payment method details and transaction history to run your account and verify withdrawals. Personal data stays on secure servers and is not shared with third parties except payment processors when you deposit or withdraw.

Cookie Use

Cookies keep you logged in across sessions and remember your preferred language and device. Essential cookies enable account access; optional cookies track site usage to improve lobby performance. You can disable optional cookies in your browser settings.

Withdrawal Verification

Before a withdrawal processes, we check the request matches your registered payment method. If the bKash or Nagad number differs from your deposit source, we pause the transaction and contact you to confirm the account is yours.

Data Requests

To request a copy of your account data, close your account permanently, or ask us to delete stored information, email support with your registered mobile number. We respond within five business days and complete most requests within two weeks.

SUPPORT CHANNELS

Reach Us About Terms Questions

Questions about deposits, withdrawals, bet settlements or account rules go straight to our support team. We review each case, check the transaction log or bet history, and reply with the outcome and next steps if any action is needed on your side.

Team online

Live Chat

Open the chat panel from any lobby page. An operator joins in under two minutes during peak hours. Best for urgent payment holds, login trouble or bet disputes that need quick review.

Email Support

Send account details, transaction IDs or screenshots to our support address. We reply within one business day with the investigation result and any steps to resolve withdrawal delays or verification issues.

Help Centre

Browse articles on Deposit references, how bKash and Nagad transfers clear, what happens during account verification, and how to reset your password if you lose access to your registered mobile number.

Terms & Conditions FAQ

We pause the withdrawal and ask you to confirm both accounts belong to you. Send a photo of your national ID and a selfie holding it. Once verified, we link the second payment method to your profile and process the withdrawal.

No. One account per person. If we detect multiple accounts linked to the same device, same address or overlapping payment sources, we suspend all related accounts and hold balances until you contact support to resolve it.

Report it immediately through live chat with your bet ID. We review the server log and contact the sportsbook provider. If they confirm an error, we reverse the incorrect settlement and credit your account with the correct payout.

We retain transaction records for three years to handle disputes and meet operational requirements. Personal data like your mobile number and payment method stays active while your account is open. Request deletion by emailing support if you close your account permanently.

Minimum deposit is typically 200 taka via bKash, Nagad or Rocket. Withdrawal limits depend on your account status and payment method. New accounts may have a daily cap until you complete initial verification. Check your account dashboard for current limits.

We suspend the account, void related bets and winnings, and hold the balance. Support reviews the case. If the violation is confirmed, we close the account and return only your original deposits minus any bonuses or winnings from the exploit.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.